Terms of Service

Last Updated: March 31, 2025

By accessing or using the City Owl Press website (the "Site"), you agree to be bound by these Terms of Service (the "Terms") and our Privacy Policy. If you do not agree with any part of these Terms, please refrain from using the Site.

1. Use of the Site: You may use the Site for lawful purposes only. You agree not to use the Site for any purpose that is illegal or prohibited by these Terms.

2. Account Creation: To access certain features of the Site, you may be required to create an account. You agree to provide accurate and up-to-date information when creating your account. You are responsible for maintaining the confidentiality of your account information and password.

3. Products and Services: City Owl Press offers various products, including books, eBooks, and other related services. All descriptions and prices are subject to change at any time without notice.

4. Order and Payment: When you place an order through the Site, you agree to pay the full price of the product(s) ordered, including any applicable taxes and shipping fees. We accept various payment methods, and by providing payment information, you authorize us to charge the applicable fees to your selected payment method.

5. No Refunds Policy: At City Owl Press, all sales are final. Due to the nature of our products and services, we do not offer refunds once an order has been processed. Please review your order carefully before making a purchase. If you encounter any issues with your purchase, please contact us at help@cityowlpress.com and we will do our best to resolve the situation promptly.

6. Shipping and Delivery: We strive to process and ship orders as quickly as possible. However, delivery times may vary depending on the product and location. City Owl Press is not responsible for any delays or issues caused by shipping carriers.

7. Intellectual Property: All content on the Site, including text, graphics, logos, and images, is the property of City Owl Press and is protected by copyright laws. You may not reproduce, distribute, or modify any of this content without express written permission from City Owl Press.

8. Privacy: Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to our Privacy Policy.

9. Limitation of Liability: City Owl Press is not responsible for any direct, indirect, incidental, special, or consequential damages arising out of your use of the Site or the products purchased through the Site. In no event shall our liability exceed the amount you paid for the product.

10. Changes to Terms: City Owl Press reserves the right to modify or update these Terms at any time without prior notice. Changes will be posted on this page, and it is your responsibility to review these Terms periodically.

11. Governing Law: These Terms are governed by and construed in accordance with the laws of New York, without regard to its conflict of law principles.

12. Contact Information: If you have any questions or concerns about these Terms, please contact us at help@cityowlpress.com.